Sound only out of internal speakers, never headphones (Alienware laptop, Ubuntu 15.10)
Solution 1
I found the solution somewhere. Do the following:
In terminal, enter the command "alsamixer".
An ASCI UI will open, use the arrow keys to find the item: "HP/speaker Auto Detect". it will say "Off" next to it.
Press M and the "Off" tag will disappear.
Re-plug your headphones.
Enjoy!
Solution 2
I found a workaround:
I bought this USB Audio Adapter
It didn't work out of the box, even after fiddling with system settings. It was detected, but when I changed voice to default, I got still sound from laptop. I tried changing order of audio device loading (USB Device first), still no result.
It turned out all I needed to do was to open pavucontrol (install it if you don't have it) and set sound to USB Audio Device. It has to be done for all audio programs separately (firefox, spotify, audacity, etc.). After that, plugging in headphones or external speakers causes output to be switched automatically to them.
Here is a more detailed forum thread about it
Solution 3
I had exactly the same issue. Apparently the Alienware 17 r3 is comparatively a new model coming out in late September last year so lots of driver issues exist.
FAQ:
Q.Wifi not working?
A.Follow this link to fix Broadcom ath10k(killer wifi) wireless card. https://github.com/kvalo/ath10k-firmware/pull/3 (Note: Your kernel should be higher than the ubuntu 15.10 official image's)
Q.Could not boot and drop to initramfs?
A.If it is the i915 Guc issue, no solution yet since i already tried to update the latest firmware from intel (kernel 4.3.3) but still 'firmware-4.bin'not found issue exists. If it is the ssd not found issue, try to add 'nvme' to: /etc/initramfs-tools/modules and run 'update-initramfs -a'(kernel 4.4.0)
Q.Could not mount!!!Ubuntu will freeze when back to unity login screen because of ssd detached from system i think. Very annoying issue since i have to move my laptop with lid open or choose 'do nothing' option in power setting.
A.No clue yet.
Q.Only internal speaker works?
A.No solution yet.I am now running ubuntu 16.04 daily build and 4.4 kernel but still no sound from my headphones. In about kernel 4.4 rc6 diff, See line 772: https://github.com/torvalds/linux/blob/master/sound/pci/hda/patch_ca0132.c It seems like this issue is marked not urgent or no quick solution yet since no driver source code is provided by Creative. Hopes anyone could contact Creative to help fix this issue.
Other issues:
-Unpredictable lights on/off each time booting into ubuntu, no working light switch control software yet.
-'BTRFS error could not find root 8' if you are using btrfs file system instead of ext4.
Solution 4
Try to change output device to "Digital Output" and see if the headphones works .
In modern laptops Digital and Analog Output can share the headphone jack which makes the kernel to not success to deduce the output purpose from the pin codec information.
It is still a bug but at least you could use the headphones.
Solution 5
This command line works for me:
amixer -c 0 sset "HP/Speaker Auto Detect" on
Add to /etc/rc.local
to have it run on boot.
Related videos on Youtube
Don Geddis
Updated on September 18, 2022Comments
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Don Geddis over 1 year
Alienware 17 r3 laptop, internal speakers work fine, headphone jack(s) seem to be ignored, so I can't get sound to an external speaker. (The Alienware has a second "microphone" jack, which apparently can double as another headphone jack.) Also: I've got it dual-booted to Windows 10, and the headphones work fine under Windows.
I saw that another user had essentially the same problem Ubuntu 15.10 Headphones No Sound but it doesn't seem to have been resolved. My system shows only small variations from the original bug report, so it's surely the same issue.
inxi:
> inxi -Fxz System: Host: jakku Kernel: 4.2.0-25-generic x86_64 (64 bit gcc: 5.2.1) Desktop: Unity 7.3.2 (Gtk 3.16.7-0ubuntu3) Distro: Ubuntu 15.10 wily Machine: System: Alienware product: Alienware 17 R3 v: 1.2.3 Mobo: Alienware model: Alienware 17 R3 v: A00 Bios: Alienware v: 1.2.3 date: 11/11/2015 CPU: Quad core Intel Core i7-6700HQ (-HT-MCP-) cache: 6144 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 20726 clock speeds: max: 3500 MHz 1: 2600 MHz 2: 3294 MHz 3: 3355 MHz 4: 3369 MHz 5: 3381 MHz 6: 2600 MHz 7: 3183 MHz 8: 3207 MHz Graphics: Card-1: Intel Device 191b bus-ID: 00:02.0 Card-2: NVIDIA GM204M [GeForce GTX 980M] bus-ID: 01:00.0 Display Server: X.Org 1.17.2 driver: nvidia Resolution: [email protected], [email protected] GLX Renderer: GeForce GTX 980M/PCIe/SSE2 GLX Version: 4.5.0 NVIDIA 352.63 Direct Rendering: Yes Audio: Card Intel Sunrise Point-H HD Audio driver: snd_hda_intel bus-ID: 00:1f.3 Sound: Advanced Linux Sound Architecture v: k4.2.0-25-generic Network: Card-1: Qualcomm Atheros Device e0a1 driver: alx port: d000 bus-ID: 3b:00.0 IF: enp59s0 state: up speed: 1000 Mbps duplex: full mac: <filter> Card-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter driver: ath10k_pci bus-ID: 3c:00.0 IF: wlp60s0 state: down mac: <filter> Card-3: Atheros usb-ID: 001-004 IF: null-if-id state: N/A speed: N/A duplex: N/A mac: N/A Drives: HDD Total Size: 1128.2GB (33.5% used) ID-1: /dev/sda model: SanDisk_X300_M.2 size: 128.0GB ID-2: /dev/sdb model: HGST_HTS721010A9 size: 1000.2GB Partition: ID-1: / size: 33G used: 6.4G (21%) fs: ext4 dev: /dev/sda6 ID-2: swap-1 size: 16.38GB used: 0.00GB (0%) fs: swap dev: /dev/sda7 RAID: No RAID devices: /proc/mdstat, md_mod kernel module present Sensors: System Temperatures: cpu: 57.0C mobo: N/A gpu: 0.0:57C Fan Speeds (in rpm): cpu: N/A Info: Processes: 244 Uptime: 1:34 Memory: 1293.5/15947.5MB Init: systemd runlevel: 5 Gcc sys: 5.2.1 Client: Shell (tcsh 6.18.01) inxi: 2.2.16
dmesg:
> dmesg | grep snd [ 2.350920] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002) [ 2.351041] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 2.376447] snd_hda_codec_ca0132 hdaudioC0D0: autoconfig for CA0132: line_outs=1 (0xb/0x0/0x0/0x0/0x0) type:speaker [ 2.376449] snd_hda_codec_ca0132 hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 2.376450] snd_hda_codec_ca0132 hdaudioC0D0: hp_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 2.376451] snd_hda_codec_ca0132 hdaudioC0D0: mono: mono_out=0x0 [ 2.376452] snd_hda_codec_ca0132 hdaudioC0D0: inputs: [ 2.376453] snd_hda_codec_ca0132 hdaudioC0D0: Mic=0x12 [ 2.376454] snd_hda_codec_ca0132 hdaudioC0D0: Line=0x11
lspci:
> sudo lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31) Subsystem: Dell Device 0708 Flags: bus master, fast devsel, latency 32, IRQ 136 Memory at dd128000 (64-bit, non-prefetchable) [size=16K] Memory at dd100000 (64-bit, non-prefetchable) [size=64K] Capabilities: [50] Power Management version 3 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+ Kernel driver in use: snd_hda_intel
aplay:
> aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: CA0132 Analog [CA0132 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 1: CA0132 Digital [CA0132 Digital] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0
pacmd:
> pacmd Welcome to PulseAudio 6.0! Use "help" for usage information. >>> list-sinks 1 sink(s) available. * index: 0 name: <alsa_output.pci-0000_00_1f.3.analog-stereo> driver: <module-alsa-card.c> flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY state: SUSPENDED suspend cause: IDLE priority: 9959 volume: front-left: 19986 / 30% / -30.95 dB, front-right: 19986 / 30% / -30.95 dB balance 0.00 base volume: 46396 / 71% / -9.00 dB volume steps: 65537 muted: no current latency: 0.00 ms max request: 0 KiB max rewind: 0 KiB monitor source: 0 sample spec: s16le 2ch 48000Hz channel map: front-left,front-right Stereo used by: 0 linked by: 0 configured latency: 0.00 ms; range is 0.50 .. 341.33 ms card: 0 <alsa_card.pci-0000_00_1f.3> module: 6 properties: alsa.resolution_bits = "16" device.api = "alsa" device.class = "sound" alsa.class = "generic" alsa.subclass = "generic-mix" alsa.name = "CA0132 Analog" alsa.id = "CA0132 Analog" alsa.subdevice = "0" alsa.subdevice_name = "subdevice #0" alsa.device = "0" alsa.card = "0" alsa.card_name = "HDA Intel PCH" alsa.long_card_name = "HDA Intel PCH at 0xdd128000 irq 136" alsa.driver_name = "snd_hda_intel" device.bus_path = "pci-0000:00:1f.3" sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0" device.bus = "pci" device.vendor.id = "8086" device.vendor.name = "Intel Corporation" device.product.id = "a170" device.product.name = "Sunrise Point-H HD Audio" device.form_factor = "internal" device.string = "front:0" device.buffering.buffer_size = "65536" device.buffering.fragment_size = "32768" device.access_mode = "mmap+timer" device.profile.name = "analog-stereo" device.profile.description = "Analog Stereo" device.description = "Built-in Audio Analog Stereo" alsa.mixer_name = "Intel Skylake HDMI" alsa.components = "HDA:11020011,10280708,00100918 HDA:80862809,80860101,00100000" module-udev-detect.discovered = "1" device.icon_name = "audio-card-pci" ports: analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: yes) properties: active port: <analog-output-lineout>
pulseaudio config files:
> cd /usr/share/pulseaudio/alsa-mixer/paths/ > ls analog-input-aux.conf analog-output-headphones-2.conf analog-input-dock-mic.conf analog-output-headphones.conf analog-input-fm.conf analog-output-lineout.conf analog-input-front-mic.conf analog-output-mono.conf analog-input-headphone-mic.conf analog-output-speaker-always.conf analog-input-headset-mic.conf analog-output-speaker.conf analog-input-internal-mic-always.conf analog-output.conf analog-input-internal-mic.conf analog-output.conf.common analog-input-linein.conf hdmi-output-0.conf analog-input-mic-line.conf hdmi-output-1.conf analog-input-mic.conf hdmi-output-2.conf analog-input-mic.conf.common hdmi-output-3.conf analog-input-rear-mic.conf hdmi-output-4.conf analog-input-tvtuner.conf hdmi-output-5.conf analog-input-video.conf hdmi-output-6.conf analog-input.conf hdmi-output-7.conf analog-input.conf.common iec958-stereo-output.conf
speaker-test: (plays fine out of built-in speakers, ignores headphones)
> speaker-test -t wav -Dplug:front speaker-test 1.0.29 Playback device is plug:front Stream parameters are 48000Hz, S16_LE, 1 channels WAV file(s) Rate set to 48000Hz (requested 48000Hz) Buffer size range from 64 to 16384 Period size range from 32 to 8192 Using max buffer size 16384 Periods = 4 was set period_size = 4096 was set buffer_size = 16384 0 - Front Left Time per period = 1.195038 0 - Front Left Time per period = 1.450744 0 - Front Left
alsa-info.sh output can be found here: http://www.alsa-project.org/db/?f=464ac3c346a6be1214d385a2d44e74e587b2ba46
Everything works fine with internal, built-in speakers. But I can't get any sound out of the headphones. Anyone have any ideas? Thanks!
Edit
In case it helps anyone, Windows 10 lists the sound card as "Sound Blaster Recon3Di" (where the headphones work just fine).
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Admin over 7 yearsDid you find a solution?
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Don Geddis over 7 yearsNo. It appears that Creative audio is not supported under Ubuntu linux. As far as I can tell, there is no workaround. (I eventually got a new laptop, and paid a lot more attention to the linux compatibility of each hardware component, before I selected my new model.)
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Don Geddis over 8 yearsWow. So it actually just doesn't work. Alienware happened to choose a Creative soundcard, and Creative doesn't care enough about linux to offer drivers ... so there really isn't a fix. That surprises me. But I very much appreciate you filling in the information!
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Don Geddis almost 8 yearsChanging to "Digital Output (S/PDIF)" results in no sound at all: neither the headphones, nor the internal speakers.
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iProgrammer almost 8 yearsAlso,
fn + F11
does not turn off touchpad -
Don Geddis almost 8 yearsI started alsamixer, found the HP/Speaker Auto Detect option. Mine was already on, but I pressed M to toggle it off, then M again to toggle it back on. I replugged in my headphones. There was no effect at all. Sound continues to come out of the onboard speakers, and no sound comes out of the headphones.
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Admin about 7 yearsI did not do the fourth step and the headphones still work. Is the 4th step really required?
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Admin about 7 yearsThere are two packages for 16.04.1. Which one it is?
oem-audio-hda-daily-dkms - 0.201702250731~ubuntu16.04.1
oroem-audio-hda-daily-lts-xenial-dkms - 0.201702250732~ubuntu16.04.1
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dimus about 7 yearsSetting
HP/Speaker Auto Detect
on
andHP/Speaker
tooff
did the trick for me -
sixtytrees about 6 years"Manually change settings for each program" - this smells like Linux.