The server does not support a SSL connection

windows-7 email ssl

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Solution 1

If this is Outlook / Windows Live Mail, it simply means that you have a tick under "This server requires a secure connection (SSL)".

Go to Tools > Accounts, then double click on the account and go to the Advanced Tab.

Untick this and check what port your provider uses.

link text

(This picture was the first I could find online, it deals with IMAP so ignore that, but it would be very similar)

Solution 2

Please make sure you have enable My Server requires authentication box, while you send mails this is required field by some of the Hosting providers. Also disable your Antivirus firewall which might be scanning your outgoing connection.

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Tamara Wijsman

In my free time I visit Stack Exchange to help out people with their questions and help maintain the community. Located in Belgium, I have studied Computer Science at the University of Antwerp and became a Master in Software Engineering. When I think a post can be improved I will try to do so by fixing grammatical or spelling errors, clarifying meaning without changing it, correcting minor mistakes, adding related resources or links. For the less obvious things of those I will leave a note in the edit, click on the date to see this. I will only edit content in posts once, and let the author or other users be free to choose to rollback; when there are opposing views, we can raise this to meta to let the majority decide which revision of the post they want. This will be done with respect of the original author and when I'm sure enough that it would only improve the post. Have a nice day! :)

Updated on September 17, 2022

Comments

Tamara Wijsman over 1 year

I cannot SEND any e-mails in Windows 7 I get the above message. Some advice says change outgoing port from 25 to 587 I cannot find how to do this. anybody know how to do this or am I just??? Thank you Derick
- balpha over 14 years
  
  What mail client are you using? Outlook? Outlook Express? Thunderbird? Opera? Something else?