Ubuntu 16.04 graphics crashes with Intel graphics

16.04 intel-graphics

17,647

This worked for me:

open software & updates
Go to additional Driver
select intel graphics
Restart your pc/laptop

17,647

Olaf Seibert

Updated on September 18, 2022

Comments

Olaf Seibert over 1 year

I just updated a laptop to Ubuntu 16.04, and now I see the following problem. At random moments (but when some graphics activity is going on, such as opening a window), the display garbles and the computer freezes. The only thing one can do is to power it off forcefully; which of course loses any kernel log entries there may have been.

What can I do about this? dmesg (after a boot) lists a few ominous looking stack traces related to graphics:

[    2.220658] [drm] initialized overlay support
[    2.220751] [drm] Initialized i915 1.6.0 20151010 for 0000:00:02.0 on minor 0
[    2.240350] ------------[ cut here ]------------
[    2.240439] WARNING: CPU: 0 PID: 82 at /build/linux-Ay7j_C/linux-4.4.0/drivers/gpu/drm/i915/intel_display.c:1215
5 intel_atomic_check+0x2fd/0x6b0 [i915]()
[    2.240443] WARN_ON(!connector_state->crtc)
[    2.240446] Modules linked in:
[    2.240449]  ahci psmouse i915 firewire_ohci libahci b44 i2c_algo_bit pata_acpi drm_kms_helper ssb syscopyarea m
ii sysfillrect firewire_core sysimgblt fb_sys_fops crc_itu_t drm wmi fjes video
[    2.240477] CPU: 0 PID: 82 Comm: kworker/u4:3 Not tainted 4.4.0-21-generic #37-Ubuntu
[    2.240481] Hardware name: Hewlett-Packard HP Compaq nx7300 (RU460EA#ABH)/30A2, BIOS 68YGU Ver. F.0C 07/25/2007
[    2.240489] Workqueue: events_unbound async_run_entry_fn
[    2.240492]  0000000000000286 000000003c6593a8 ffff880035ae39a0 ffffffff813e93c3
[    2.240498]  ffff880035ae39e8 ffffffffc0215a50 ffff880035ae39d8 ffffffff81080f62
[    2.240503]  ffff880034e08800 ffff880034e0a800 ffff880034e08800 0000000000000000
[    2.240508] Call Trace:
[    2.240516]  [<ffffffff813e93c3>] dump_stack+0x63/0x90
[    2.240522]  [<ffffffff81080f62>] warn_slowpath_common+0x82/0xc0
[    2.240526]  [<ffffffff81080ffc>] warn_slowpath_fmt+0x5c/0x80
[    2.240569]  [<ffffffffc0045f9d>] ? drm_atomic_add_affected_planes+0x7d/0xd0 [drm]
[    2.240628]  [<ffffffffc01b356d>] intel_atomic_check+0x2fd/0x6b0 [i915]
[    2.240657]  [<ffffffffc004680e>] drm_atomic_check_only+0x18e/0x590 [drm]
[    2.240686]  [<ffffffffc0046cfd>] ? drm_atomic_set_fb_for_plane+0x2d/0x90 [drm]
[    2.240715]  [<ffffffffc0046c27>] drm_atomic_commit+0x17/0x60 [drm]
[    2.240773]  [<ffffffffc01b71e5>] intel_get_load_detect_pipe+0x3d5/0x530 [i915]
[    2.240833]  [<ffffffffc01f08ed>] intel_tv_detect+0x13d/0x5f0 [i915]
[    2.240861]  [<ffffffffc00412de>] ? drm_get_edid+0x3e/0x3f0 [drm]
[    2.240884]  [<ffffffffc00d9da5>] drm_helper_probe_single_connector_modes_merge_bits+0x235/0x4d0 [drm_kms_helper]
[    2.240896]  [<ffffffffc00da053>] drm_helper_probe_single_connector_modes+0x13/0x20 [drm_kms_helper]
[    2.240910]  [<ffffffffc00e691e>] drm_fb_helper_initial_config+0xae/0x420 [drm_kms_helper]
[    2.240967]  [<ffffffffc01c74bb>] intel_fbdev_initial_config+0x1b/0x20 [i915]
[    2.240972]  [<ffffffff810a2f28>] async_run_entry_fn+0x48/0x150
[    2.240977]  [<ffffffff81099ff2>] process_one_work+0x162/0x480
[    2.240981]  [<ffffffff8109a35b>] worker_thread+0x4b/0x4c0
[    2.240986]  [<ffffffff8109a310>] ? process_one_work+0x480/0x480
[    2.240990]  [<ffffffff810a0528>] kthread+0xd8/0xf0
[    2.240994]  [<ffffffff810a0450>] ? kthread_create_on_node+0x1e0/0x1e0
[    2.241000]  [<ffffffff8182488f>] ret_from_fork+0x3f/0x70
[    2.241004]  [<ffffffff810a0450>] ? kthread_create_on_node+0x1e0/0x1e0
[    2.241008] ---[ end trace 9c3f9641e06cab07 ]---
[    2.241013] ------------[ cut here ]------------
[    2.241072] WARNING: CPU: 0 PID: 82 at /build/linux-Ay7j_C/linux-4.4.0/drivers/gpu/drm/i915/intel_display.c:11693 intel_plane_atomic_calc_changes+0x567/0x6c0 [i915]()
[    2.241075] WARN_ON(was_visible)
[    2.241077] Modules linked in:
[    2.241079]  ahci psmouse i915 firewire_ohci libahci b44 i2c_algo_bit pata_acpi drm_kms_helper ssb syscopyarea mii sysfillrect firewire_core sysimgblt fb_sys_fops crc_itu_t drm wmi fjes video
[    2.241103] CPU: 0 PID: 82 Comm: kworker/u4:3 Tainted: G        W       4.4.0-21-generic #37-Ubuntu
[    2.241106] Hardware name: Hewlett-Packard HP Compaq nx7300 (RU460EA#ABH)/30A2, BIOS 68YGU Ver. F.0C 07/25/2007
[    2.241111] Workqueue: events_unbound async_run_entry_fn
[    2.241114]  0000000000000286 000000003c6593a8 ffff880035ae3888 ffffffff813e93c3
[    2.241119]  ffff880035ae38d0 ffffffffc0215a50 ffff880035ae38c0 ffffffff81080f62
[    2.241124]  0000000000000001 ffff8800356ed000 ffff880034da9540 ffff88003545f800
[    2.241129] Call Trace:
[    2.241133]  [<ffffffff813e93c3>] dump_stack+0x63/0x90
[    2.241137]  [<ffffffff81080f62>] warn_slowpath_common+0x82/0xc0
[    2.241141]  [<ffffffff81080ffc>] warn_slowpath_fmt+0x5c/0x80
[    2.241199]  [<ffffffffc01b8e87>] intel_plane_atomic_calc_changes+0x567/0x6c0 [i915]
[    2.241211]  [<ffffffffc00da33b>] ? drm_plane_helper_check_update+0xdb/0x190 [drm_kms_helper]
[    2.241268]  [<ffffffffc01991d0>] intel_plane_atomic_check+0x140/0x1f0 [i915]
[    2.241281]  [<ffffffffc00e1a68>] drm_atomic_helper_check_planes+0x48/0x1c0 [drm_kms_helper]
[    2.241339]  [<ffffffffc01b3400>] intel_atomic_check+0x190/0x6b0 [i915]
[    2.241367]  [<ffffffffc004680e>] drm_atomic_check_only+0x18e/0x590 [drm]
[    2.241396]  [<ffffffffc0046cfd>] ? drm_atomic_set_fb_for_plane+0x2d/0x90 [drm]
[    2.241425]  [<ffffffffc0046c27>] drm_atomic_commit+0x17/0x60 [drm]
[    2.241482]  [<ffffffffc01b71e5>] intel_get_load_detect_pipe+0x3d5/0x530 [i915]
[    2.241542]  [<ffffffffc01f08ed>] intel_tv_detect+0x13d/0x5f0 [i915]
[    2.241571]  [<ffffffffc00412de>] ? drm_get_edid+0x3e/0x3f0 [drm]
[    2.241583]  [<ffffffffc00d9da5>] drm_helper_probe_single_connector_modes_merge_bits+0x235/0x4d0 [drm_kms_helper]
[    2.241595]  [<ffffffffc00da053>] drm_helper_probe_single_connector_modes+0x13/0x20 [drm_kms_helper]
[    2.241608]  [<ffffffffc00e691e>] drm_fb_helper_initial_config+0xae/0x420 [drm_kms_helper]
[    2.241666]  [<ffffffffc01c74bb>] intel_fbdev_initial_config+0x1b/0x20 [i915]
[    2.241671]  [<ffffffff810a2f28>] async_run_entry_fn+0x48/0x150
[    2.241675]  [<ffffffff81099ff2>] process_one_work+0x162/0x480
[    2.241679]  [<ffffffff8109a35b>] worker_thread+0x4b/0x4c0
[    2.241683]  [<ffffffff8109a310>] ? process_one_work+0x480/0x480
[    2.241687]  [<ffffffff810a0528>] kthread+0xd8/0xf0
[    2.241691]  [<ffffffff810a0450>] ? kthread_create_on_node+0x1e0/0x1e0
[    2.241695]  [<ffffffff8182488f>] ret_from_fork+0x3f/0x70
[    2.241699]  [<ffffffff810a0450>] ? kthread_create_on_node+0x1e0/0x1e0
[    2.241702] ---[ end trace 9c3f9641e06cab08 ]---
[    2.352069] ------------[ cut here ]------------
[    2.352171] WARNING: CPU: 0 PID: 82 at /build/linux-Ay7j_C/linux-4.4.0/drivers/gpu/drm/i915/intel_display.c:12732 intel_modeset_check_state+0x563/0x8a0 [i915]()
[    2.352176] encoder's enabled state mismatch (expected 0, found 1)
[    2.352179] Modules linked in: ahci psmouse i915 firewire_ohci libahci b44 i2c_algo_bit pata_acpi drm_kms_helper ssb syscopyarea mii sysfillrect firewire_core sysimgblt fb_sys_fops crc_itu_t drm wmi fjes video
[    2.352221] CPU: 0 PID: 82 Comm: kworker/u4:3 Tainted: G        W       4.4.0-21-generic #37-Ubuntu
[    2.352225] Hardware name: Hewlett-Packard HP Compaq nx7300 (RU460EA#ABH)/30A2, BIOS 68YGU Ver. F.0C 07/25/2007
[    2.352235] Workqueue: events_unbound async_run_entry_fn
[    2.352240]  0000000000000286 000000003c6593a8 ffff880035ae3960 ffffffff813e93c3
[    2.352248]  ffff880035ae39a8 ffffffffc0215a50 ffff880035ae3998 ffffffff81080f62
[    2.352254]  ffff880034e08b18 ffff880035589600 ffff880034e08b48 ffff880034e08b30
[    2.352261] Call Trace:
[    2.352272]  [<ffffffff813e93c3>] dump_stack+0x63/0x90
[    2.352279]  [<ffffffff81080f62>] warn_slowpath_common+0x82/0xc0
[    2.352285]  [<ffffffff81080ffc>] warn_slowpath_fmt+0x5c/0x80
[    2.352347]  [<ffffffffc01ef9f7>] ? intel_tv_get_hw_state+0x27/0x50 [i915]
[    2.352394]  [<ffffffffc01a6433>] intel_modeset_check_state+0x563/0x8a0 [i915]
[    2.352440]  [<ffffffffc01b1bcb>] intel_atomic_commit+0x4bb/0x6f0 [i915]
[    2.352472]  [<ffffffffc0046c47>] drm_atomic_commit+0x37/0x60 [drm]
[    2.352518]  [<ffffffffc01b71e5>] intel_get_load_detect_pipe+0x3d5/0x530 [i915]
[    2.352566]  [<ffffffffc01f08ed>] intel_tv_detect+0x13d/0x5f0 [i915]
[    2.352589]  [<ffffffffc00412de>] ? drm_get_edid+0x3e/0x3f0 [drm]
[    2.352606]  [<ffffffffc00d9da5>] drm_helper_probe_single_connector_modes_merge_bits+0x235/0x4d0 [drm_kms_helper]
[    2.352615]  [<ffffffffc00da053>] drm_helper_probe_single_connector_modes+0x13/0x20 [drm_kms_helper]
[    2.352626]  [<ffffffffc00e691e>] drm_fb_helper_initial_config+0xae/0x420 [drm_kms_helper]
[    2.352672]  [<ffffffffc01c74bb>] intel_fbdev_initial_config+0x1b/0x20 [i915]
[    2.352676]  [<ffffffff810a2f28>] async_run_entry_fn+0x48/0x150
[    2.352680]  [<ffffffff81099ff2>] process_one_work+0x162/0x480
[    2.352683]  [<ffffffff8109a35b>] worker_thread+0x4b/0x4c0
[    2.352687]  [<ffffffff8109a310>] ? process_one_work+0x480/0x480
[    2.352690]  [<ffffffff810a0528>] kthread+0xd8/0xf0
[    2.352693]  [<ffffffff810a0450>] ? kthread_create_on_node+0x1e0/0x1e0
[    2.352698]  [<ffffffff8182488f>] ret_from_fork+0x3f/0x70
[    2.352701]  [<ffffffff810a0450>] ? kthread_create_on_node+0x1e0/0x1e0
[    2.352704] ---[ end trace 9c3f9641e06cab09 ]---
[    2.380278] firewire_core 0000:02:06.1: created device fw0: GUID 00023f9929c9140e, S400
[    2.424067] ------------[ cut here ]------------
[    2.424151] WARNING: CPU: 0 PID: 82 at /build/linux-Ay7j_C/linux-4.4.0/drivers/gpu/drm/i915/intel_display.c:12155 intel_atomic_check+0x2fd/0x6b0 [i915]()
[    2.424156] WARN_ON(!connector_state->crtc)
[    2.424159] Modules linked in:
[    2.424163]  ahci psmouse i915 firewire_ohci libahci b44 i2c_algo_bit pata_acpi drm_kms_helper ssb syscopyarea mii sysfillrect firewire_core sysimgblt fb_sys_fops crc_itu_t drm wmi fjes video
[    2.424196] CPU: 0 PID: 82 Comm: kworker/u4:3 Tainted: G        W       4.4.0-21-generic #37-Ubuntu
[    2.424201] Hardware name: Hewlett-Packard HP Compaq nx7300 (RU460EA#ABH)/30A2, BIOS 68YGU Ver. F.0C 07/25/2007
[    2.424208] Workqueue: events_unbound async_run_entry_fn
[    2.424213]  0000000000000286 000000003c6593a8 ffff880035ae39e8 ffffffff813e93c3
[    2.424220]  ffff880035ae3a30 ffffffffc0215a50 ffff880035ae3a20 ffffffff81080f62
[    2.424227]  ffff880034e08800 ffff880034e0a800 ffff880034e08800 0000000000000000
[    2.424234] Call Trace:
[    2.424241]  [<ffffffff813e93c3>] dump_stack+0x63/0x90
[    2.424248]  [<ffffffff81080f62>] warn_slowpath_common+0x82/0xc0
[    2.424253]  [<ffffffff81080ffc>] warn_slowpath_fmt+0x5c/0x80
[    2.424261]  [<ffffffff811eebf4>] ? __kmalloc_track_caller+0x1b4/0x250
[    2.424330]  [<ffffffffc01b356d>] intel_atomic_check+0x2fd/0x6b0 [i915]
[    2.424356]  [<ffffffffc004680e>] drm_atomic_check_only+0x18e/0x590 [drm]
[    2.424380]  [<ffffffffc0046cf0>] ? drm_atomic_set_fb_for_plane+0x20/0x90 [drm]
[    2.424402]  [<ffffffffc0046c27>] drm_atomic_commit+0x17/0x60 [drm]
[    2.424449]  [<ffffffffc01b7460>] intel_release_load_detect_pipe+0x120/0x160 [i915]
[    2.424497]  [<ffffffffc01f0aeb>] intel_tv_detect+0x33b/0x5f0 [i915]
[    2.424508]  [<ffffffffc00d9da5>] drm_helper_probe_single_connector_modes_merge_bits+0x235/0x4d0 [drm_kms_helper]
[    2.424517]  [<ffffffffc00da053>] drm_helper_probe_single_connector_modes+0x13/0x20 [drm_kms_helper]
[    2.424528]  [<ffffffffc00e691e>] drm_fb_helper_initial_config+0xae/0x420 [drm_kms_helper]
[    2.424575]  [<ffffffffc01c74bb>] intel_fbdev_initial_config+0x1b/0x20 [i915]
[    2.424578]  [<ffffffff810a2f28>] async_run_entry_fn+0x48/0x150
[    2.424582]  [<ffffffff81099ff2>] process_one_work+0x162/0x480
[    2.424585]  [<ffffffff8109a35b>] worker_thread+0x4b/0x4c0
[    2.424588]  [<ffffffff8109a310>] ? process_one_work+0x480/0x480
[    2.424591]  [<ffffffff810a0528>] kthread+0xd8/0xf0
[    2.424595]  [<ffffffff810a0450>] ? kthread_create_on_node+0x1e0/0x1e0
[    2.424599]  [<ffffffff8182488f>] ret_from_fork+0x3f/0x70
[    2.424602]  [<ffffffff810a0450>] ? kthread_create_on_node+0x1e0/0x1e0
[    2.424605] ---[ end trace 9c3f9641e06cab0a ]---

and some more (but they seem quite similar).

Typing lshw -c video I get this:

$ sudo lshw -c video
*-display:0        
       description: VGA compatible controller
       product: Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:16 memory:f4400000-f447ffff ioport:4000(size=8) memory:e0000000-efffffff memory:f4480000-f44bffff
*-display:1 UNCLAIMED
       description: Display controller
       product: Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2.1
       bus info: pci@0000:00:02.1
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: latency=0
       resources: memory:f4500000-f457ffff

Reinstalling the X drivers, as in 16.04 - How To Purge Intel Default Drivers & Reinstall Intel Graphic Drivers didn't help. Under previous Ubuntu versions, this problem did not exist although some 3D operations (such as the rotating desktop cube) didn't quite do the perspective transformations right.

Admin about 8 years

A temporary fix is available, see askubuntu.com/a/772032 Hope this helps!
Admin about 8 years

@dzmanto: I tried the 4.5.1 kernel as in your answer to that question, but alas, it does not help for my case. If I repeat zoom-to-fullscreen and zoom-back a few times, the problem shows itself. (The screen gets horizontal black bars in between coloured stripes of the purple background colour.)
Admin almost 8 years

Possible duplicate of How do I debug when the system freezes or when it crashes back to login?
Admin almost 8 years

@David Foerster: I looked at that question; its answers seem to revolve around recovering X logs. However in my case the computer is completely frozen, so that it doesn't get a chance to log anything. .xsession-errors..old nor Xorg.0.log.old contain anything interesting, unfortunately.
Admin over 7 years

This does not seem to be X-Realted. I saw it on my Intel D945GSEJT-Based Server without X and only(!) when no Display was connected. Updating to 4.5.7 solved the issue.
Admin over 7 years

It would help a lot if you list here your repositories (at least drivers-related repos) in search of a conflictive one. That's how I solve this crashing/freezing issue on my Intel Laptop. Right now I have: OS: Ubuntu 16.10, Kernel: 4.7.2-040702-generic (x86_64), Desktop: Unity 7.5.0, Display Server: X Server 1.18.4, Display Driver: modesetting 1.18.4, OpenGL: 3.3 Mesa 12.0.3, Vulkan: 1.0.21, Compiler: GCC 6.2.0 20161005, File-System: ext4, Screen Resolution: 1366x768 and doing just fine after purging conflictive repos.
Admin over 7 years

Note for reference: I don't work at this organisaton any more and don't have access to this laptop any more.
Admin almost 7 years

I noticed crashing with intel i915 drivers when running any GPU bound process on older intel processors. The best solution that would stop the crashing was to switch the driver option in /etc/X11/xorg.conf to fbdev. This limits GPU acceleration, but not as badly as nomodesetting in the kernel options. Try this switch for any crashing driver.

JAPSIMRAN over 7 years

tell me the list of options
negusp over 7 years

@FakabbirAmin Get out of this question thread then, as the question is about issues with Intel Graphics. Ask your own question, please.