Unable to access external hard drive - "Not authorized to perform operation" - Ubuntu 18.04

Question

Recently I connected my external HDD on my Ubuntu 18.04, but it is showing the error

Unable to Access drive-Not authorized to perform operation.

However, my HDD is working fine on windows.
How can I solve this issue?

Solution 1

If you happen to have chrome-remote-desktop installed as a Chrome Browser Extension there's a good chance that is the cause of problem.

If so, see Automount when clicking on disks in GUI file manager suddenly stopped working in Ubuntu 18.04 for solution.

Solution 2

Found this answer (not sure where), but it worked immediately.
From commandline

sudo apt autoremove chrome-remote-desktop

Not sure why Chrome RD takes the initiative to control or regulate my OS, so it's gone!

Comments

[TANMAY AGRAWAL]

I tried the procedure, but unfortunately it doesn't work.. Still seeking the solution of the problem..

[TANMAY AGRAWAL]

I'm not even able to disconnect the drive with 'Safely Remove' drive in Ubuntu. The same error also appears there also.

[TANMAY AGRAWAL]

Thanks! That worked!! As soon as I uninstalled chrome remote desktop I was able to open my external drive. Very unexpected solution for the problem..