Unstable wireless with Intel 7260 + iwlwifi after upgrade to 15.04

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Solution 1

I have similar problems with my Intel 7260 wifi and did some research on how to fix these issues.

It turns out that lots of people have problems with this wifi card and its related driver the iwlwifi. However, it seems there is no easy apply and forget fix as people are reporting different problems (also due to different APs being used of course). Hence, some testing is has to be done.

The following links should be helpful:

I found several related bug reports on launchpad, see here, here, here, and here.

Furthermore, on the Archwiki there is a useful troubleshooting section for the iwlwifi driver.

Last but not least here is also a brief summary on how to fix iwlwifi related problems.

Some suggested solutions are:

  • Turn off bluetooth (use rfkill or turn off in Bios)
  • Turn OFF 802.11n mode (in /etc/modprobe.d/iwlwifi.conf add options iwlwifi 11n_disable=1)
  • Turn ON link aggregation (in /etc/modprobe.d/iwlwifi.conf add options iwlwifi 11n_disable=8)
  • Turn OFF watchdog (in /etc/modprobe.d/iwlwifi.conf add options iwlwifi wd_disable=1)
  • Turn off power saving features ($ sudo iw wlan0 set power_save off)
  • Set regulatory domain ($ sudo iw reg set <country code>)

In my case the stability problems were coming from frequent disconnects showing up in the syslog (-> dmesg) as follows:

wlan0: deauthenticating from ....... by local choice (Reason: 3=DEAUTH_LEAVING)

I am running Ubuntu 15.04 (x64) with a 3.19 Linux kernel.

In my case it seems that the problems are fixed just by turning on link aggregation (11n_disable=8). Turning off power saving also seems to help. This holds for the 2.4GHz network.

For the 5GHz network I could not solve the problems and the link is highly unstable.


For how to turn off wifi power management permanently see here and here.

Solution 2

Before you go messing with your kernel as lpbug suggested, I think you should try tinkering with other things that don't have such a high risk of breaking things.

The fact that your device seems to be loading data slowly leads me to believe that the problem might be an issue between your router and your computer. Have you tested the data rate in another network while comparing to another device as a benchmark (your phone)? That might help us narrow down what is wrong.

Have you tried turning off 802.11n in your /etc/modprobe.d/iwlwifi.conf? I have the same wireless card and turning this off greatly improved my network's performance.

To turn it off, add the following line to /etc/modprobe.d/iwlwifi.conf:

options iwlwifi 11n_disable=1

Now restart the module:

sudo modprobe -r iwlmvm
sudo modprobe -r iwlwifi
sudo modprobe iwlwifi

Note for other readers with a similar problem to OP: you might have to replace iwlmvm above with iwldvm, depending on your system.

Let me know if that helps at all.

By the way, to address your second question from your edit, yes, the iwlwifi config file should have the exact lines you listed.

Solution 3

First of all, I should preface this with the fact that my network card is the Dual band version of the Intel Wireless N 7260 REV=0x144. but according to the 3rd post of this thread, it seems like out hardware is the same. I've had this unstable wifi problem for close to a year now and it seems like other with this card have had the same issue. This persisted until I recently tried different kernels.

The symptom for the unstable wifi would include (in order of most common occurence): Not being able to connect to wifi network upon returning from suspsend unless the computer has been restarted, or iwlwifi restarted; taking a really, really long time to connect to a network (on the order of a minute); being disconnected randomly from the wifi network I am on.

I dual boot windows 7 with this and the same piece of hardware performs very well. This lead me to believe that this is more of a software problem. I tried out the 3.17.0 rc2 mainline kernel and my unstable wifi problem disappeared, now it only takes me about 10 seconds to connect to a wifi network and connections are rock solid. To my knowledge, the 3.17 kernels use firmware:iwlwifi-7260-9.ucode so if you can just try that version of iwlwifi it may work better.

HOWEVER...

You should read this post before considering to do the same thing as I had. Before, I was getting 120 mbps up and down easily when I had a good wifi connection. Now, I only get 20 mbps up and down (tested this in windows 7 as control, and it seems like it is also getting 120+ mbps as before). I am unsure if this is a result of the kernel switch. In my case, it is a tradeoff between speed and stability and I would take 20 mbps of stable wifi over 120 mbps of unstable wifi.

If you decide to proceed: the steps I took for installing the new kernel:

cd /tmp

then

wget the following from the 3.17.0 rc2 mainline page:

linux-headers-3.17.0-031700rc2-lowlatency_3.17.0-031700rc2.201408251935_amd64.deb

linux-headers-3.17.0-031700rc2_3.17.0-031700rc2.201408251935_all.deb

linux-image-3.17.0-031700rc2-lowlatency_3.17.0-031700rc2.201408251935_amd64.deb

finally, sudo dpkg -i linux-headers-3.17.0-*.deb linux-image-3.17.0-*.deb

then reboot and check that the firmware loaded is version 9.

I really hope this works for you.

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Seub
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Seub

Updated on September 18, 2022

Comments

  • Seub
    Seub almost 2 years

    My wifi connection has gone unstable and I suspect it has something to do with upgrading to 15.04.

    I am working on a Lenovo Yoga 2 (not pro) laptop. The wireless card is Intel 7260, the driver is iwlwifi.

    In case that is useful, here is additional info:

    >>    cat /etc/lsb-release 
    
    DISTRIB_ID=Ubuntu
    DISTRIB_RELEASE=15.04
    DISTRIB_CODENAME=vivid
    DISTRIB_DESCRIPTION="Ubuntu 15.04"
    
    >>    lsusb 
    
    Bus 003 Device 002: ID 8087:8000 Intel Corp. 
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 006: ID 048d:8350 Integrated Technology Express, Inc. 
    Bus 001 Device 005: ID 8087:07dc Intel Corp. 
    Bus 001 Device 004: ID 04f2:b40f Chicony Electronics Co., Ltd 
    Bus 001 Device 003: ID 04f3:0303 Elan Microelectronics Corp. 
    Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    
    >>    lspci -k -nn | grep -A 3 -i net 
    
    01:00.0 Network controller [0280]: Intel Corporation Wireless 7260 [8086:08b2] (rev 6b)
        Subsystem: Intel Corporation Wireless-N 7260 [8086:c262]
        Kernel driver in use: iwlwifi
    
    >>    sudo lshw -C network 
    
      *-network
           description: Interface réseau sans fil
           produit: Wireless 7260
           fabriquant: Intel Corporation
           identifiant matériel: 0
           information bus: pci@0000:01:00.0
           nom logique: wlan0
           version: 6b
           numéro de série: e8:b1:fc:0c:54:b3
           bits: 64 bits
           horloge: 33MHz
           fonctionnalités: pm msi pciexpress bus_master cap_list ethernet physical wireless
           configuration: broadcast=yes driver=iwlwifi driverversion=3.19.0-15-generic firmware=25.15.12.0 ip=192.168.25.76 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
           ressources: irq:45 mémoire:b0400000-b0401fff
    
    >>    lsmod 
    
    Module                  Size  Used by
    ctr                    16384  1 
    ccm                    20480  1 
    binfmt_misc            20480  1 
    rfcomm                 69632  8 
    bnep                   20480  2 
    rtsx_usb_ms            20480  0 
    memstick               20480  1 rtsx_usb_ms
    hid_sensor_magn_3d     16384  0 
    hid_sensor_incl_3d     16384  0 
    hid_sensor_rotation    16384  0 
    hid_sensor_accel_3d    16384  0 
    hid_sensor_gyro_3d     16384  0 
    hid_sensor_als         16384  0 
    hid_sensor_trigger     16384  12 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_als,hid_sensor_magn_3d
    industrialio_triggered_buffer    16384  6 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_als,hid_sensor_magn_3d
    kfifo_buf              16384  1 industrialio_triggered_buffer
    industrialio           57344  9 hid_sensor_trigger,hid_sensor_gyro_3d,industrialio_triggered_buffer,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_als,kfifo_buf,hid_sensor_magn_3d
    hid_sensor_iio_common    16384  6 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_als,hid_sensor_magn_3d
    hid_multitouch         20480  0 
    hid_sensor_hub         20480  8 hid_sensor_trigger,hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_als,hid_sensor_magn_3d,hid_sensor_iio_common
    uvcvideo               90112  0 
    videobuf2_vmalloc      16384  1 uvcvideo
    videobuf2_memops       16384  1 videobuf2_vmalloc
    videobuf2_core         49152  1 uvcvideo
    v4l2_common            16384  1 videobuf2_core
    videodev              159744  3 uvcvideo,v4l2_common,videobuf2_core
    usbhid                 53248  0 
    media                  24576  2 uvcvideo,videodev
    btusb                  32768  0 
    bluetooth             491520  22 bnep,btusb,rfcomm
    arc4                   16384  2 
    snd_hda_codec_hdmi     53248  1 
    joydev                 20480  0 
    intel_rapl             20480  0 
    iosf_mbi               16384  1 intel_rapl
    x86_pkg_temp_thermal    16384  0 
    intel_powerclamp       20480  0 
    coretemp               16384  0 
    kvm                   483328  0 
    iwlmvm                278528  0 
    mac80211              720896  1 iwlmvm
    crct10dif_pclmul       16384  0 
    crc32_pclmul           16384  0 
    ghash_clmulni_intel    16384  0 
    snd_hda_codec_realtek    86016  1 
    aesni_intel           172032  3 
    snd_hda_codec_generic    69632  1 snd_hda_codec_realtek
    iwlwifi               196608  1 iwlmvm
    aes_x86_64             20480  1 aesni_intel
    lrw                    16384  1 aesni_intel
    i915                 1052672  7 
    gf128mul               16384  1 lrw
    cfg80211              540672  3 iwlwifi,mac80211,iwlmvm
    glue_helper            16384  1 aesni_intel
    ablk_helper            16384  1 aesni_intel
    cryptd                 20480  3 ghash_clmulni_intel,aesni_intel,ablk_helper
    snd_soc_rt5640         94208  0 
    snd_soc_rl6231         16384  1 snd_soc_rt5640
    snd_hda_intel          32768  7 
    snd_hda_controller     32768  1 snd_hda_intel
    shpchp                 40960  0 
    snd_hda_codec         143360  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
    snd_soc_core          196608  1 snd_soc_rt5640
    snd_compress           20480  1 snd_soc_core
    mei_me                 20480  0 
    snd_hwdep              20480  1 snd_hda_codec
    snd_pcm_dmaengine      16384  1 snd_soc_core
    serio_raw              16384  0 
    mei                    90112  1 mei_me
    snd_pcm               106496  8 snd_soc_rt5640,snd_soc_core,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller,snd_pcm_dmaengine
    snd_seq_midi           16384  0 
    lpc_ich                24576  0 
    snd_seq_midi_event     16384  1 snd_seq_midi
    snd_rawmidi            32768  1 snd_seq_midi
    snd_seq                69632  2 snd_seq_midi_event,snd_seq_midi
    drm_kms_helper        122880  1 i915
    snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
    drm                   344064  6 i915,drm_kms_helper
    snd_timer              32768  2 snd_pcm,snd_seq
    i2c_algo_bit           16384  1 i915
    snd                    90112  26 snd_hda_codec_realtek,snd_soc_core,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_compress
    ideapad_laptop         20480  0 
    soundcore              16384  2 snd,snd_hda_codec
    sparse_keymap          16384  1 ideapad_laptop
    i2c_hid                20480  0 
    hid                   110592  4 i2c_hid,hid_multitouch,hid_sensor_hub,usbhid
    video                  20480  1 i915
    dw_dmac                16384  0 
    dw_dmac_core           24576  1 dw_dmac
    snd_soc_sst_acpi       16384  0 
    8250_dw                16384  0 
    i2c_designware_platform    16384  0 
    spi_pxa2xx_platform    24576  0 
    i2c_designware_core    16384  1 i2c_designware_platform
    soc_button_array       16384  0 
    mac_hid                16384  0 
    parport_pc             32768  0 
    ppdev                  20480  0 
    lp                     20480  0 
    parport                45056  3 lp,ppdev,parport_pc
    autofs4                40960  2 
    rtsx_usb_sdmmc         28672  0 
    rtsx_usb               24576  2 rtsx_usb_sdmmc,rtsx_usb_ms
    psmouse               118784  0 
    ahci                   36864  1 
    libahci                32768  1 ahci
    sdhci_acpi             16384  0 
    sdhci                  45056  1 sdhci_acpi
    [/code]
    [code]
    
    >>    iwconfig 
    
    wlan0     IEEE 802.11bgn  ESSID:"GVT-947C"  
              Mode:Managed  Frequency:2.462 GHz  Access Point: 00:0C:C3:3B:94:7C   
              Bit Rate=1 Mb/s   Tx-Power=22 dBm   
              Retry short limit:7   RTS thr:off   Fragment thr:off
              Power Management:on
              Link Quality=45/70  Signal level=-65 dBm  
              Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
              Tx excessive retries:13  Invalid misc:87   Missed beacon:0
    
    
    >>    ifconfig -a 
    
    lo        Link encap:Boucle locale  
              inet adr:127.0.0.1  Masque:255.0.0.0
              adr inet6: ::1/128 Scope:Hôte
              UP LOOPBACK RUNNING  MTU:65536  Metric:1
              Packets reçus:6898 erreurs:0 :0 overruns:0 frame:0
              TX packets:6898 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 lg file transmission:0 
              Octets reçus:626740 (626.7 KB) Octets transmis:626740 (626.7 KB)
    
    wlan0     Link encap:Ethernet  HWaddr e8:b1:fc:0c:54:b3  
              inet adr:192.168.25.76  Bcast:192.168.25.255  Masque:255.255.255.0
              adr inet6: fe80::eab1:fcff:fe0c:54b3/64 Scope:Lien
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              Packets reçus:200288 erreurs:0 :0 overruns:0 frame:0
              TX packets:139328 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 lg file transmission:1000 
              Octets reçus:207651439 (207.6 MB) Octets transmis:19177032 (19.1 MB)
    
    
    >>    sudo iwlist scan 
    
    wlan0     Scan completed :
              Cell 01 - Address: 00:0C:C3:3B:94:7C
                        Channel:11
                        Frequency:2.462 GHz (Channel 11)
                        Quality=48/70  Signal level=-62 dBm  
                        Encryption key:on
                        ESSID:"GVT-947C"
                        Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                                  24 Mb/s; 36 Mb/s; 54 Mb/s
                        Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                        Mode:Master
                        Extra:tsf=0000000de3b507a8
                        Extra: Last beacon: 26572ms ago
                        IE: Unknown: 00084756542D39343743
                        IE: Unknown: 010882848B962430486C
                        IE: Unknown: 03010B
                        IE: Unknown: 0706425220010D14
                        IE: Unknown: 2A0106
                        IE: Unknown: 2F0106
                        IE: IEEE 802.11i/WPA2 Version 1
                            Group Cipher : TKIP
                            Pairwise Ciphers (2) : CCMP TKIP
                            Authentication Suites (1) : PSK
                        IE: Unknown: 32040C121860
                        IE: Unknown: 0B0508007A0000
                        IE: Unknown: 2D1ABC1817FFFF000000000000000000000000000000000000000000
                        IE: Unknown: 3D160B001700000000000000000000000000000000000000
                        IE: Unknown: 7F03000008
                        IE: Unknown: DD800050F204104A0001101044000102103B000103104700107A100A47716E8627B12CA6C7656292D41021000842726F6164636F6D1023000842726F6164636F6D1024000631323334353610420004313233341054000800060050F20400011011000A42726F6164636F6D415010080002200C103C0001011049000600372A000120
                        IE: Unknown: DD090010180208040C0000
                        IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
    
    
    >>    uname -r -m 
    
    3.19.0-15-generic x86_64
    
    >>    cat /etc/network/interfaces 
    
    # interfaces(5) file used by ifup(8) and ifdown(8)
    auto lo
    iface lo inet loopback
    
    >>    nm-tool 
    
    
    >>    sudo rfkill list 
    
    0: ideapad_wlan: Wireless LAN
        Soft blocked: no
        Hard blocked: no
    1: ideapad_bluetooth: Bluetooth
        Soft blocked: no
        Hard blocked: no
    2: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
    3: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no
    

    And as requested by spinxz in the comments below:

    >>    modinfo iwlwifi | grep 7260
    
    firmware:       iwlwifi-7260-10.ucode
    
    >>    dmesg | grep iwl
    
    [    2.303627] iwlwifi 0000:01:00.0: loaded firmware version 25.15.12.0 op_modeiwlmvm
    [    2.333529] iwlwifi 0000:01:00.0: Detected Intel(R) Wireless N 7260, REV=0x144
    [    2.333581] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [    2.333802] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [    2.555400] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
    [    4.830019] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [    4.830243] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [   66.550674] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [   66.550900] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    

    Another request (by gertvdijk in the comments below):

    >>    apt-cache policy linux-firmware
    
    linux-firmware:
      Installé : 1.143
      Candidat : 1.143
     Table de version :
     *** 1.143 0
            500 http://fr.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
            100 /var/lib/dpkg/status
    

    To answer another question of sinxz, here is the output of dmesg | grep iwl after a disconnect and reconnect:

    [    2.303627] iwlwifi 0000:01:00.0: loaded firmware version 25.15.12.0 op_mode iwlmvm
    [    2.333529] iwlwifi 0000:01:00.0: Detected Intel(R) Wireless N 7260, REV=0x144
    [    2.333581] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [    2.333802] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [    2.555400] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
    [    4.830019] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [    4.830243] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [   66.550674] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [   66.550900] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [ 2212.567922] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    [ 2212.568146] iwlwifi 0000:01:00.0: L1 Disabled - LTR Enabled
    

    Edit: I also posted this question on the official French Ubuntu forum (here), and a user there made remarks that raise two questions:

    1. Is it possible that power management was always off on my previous version of Ubuntu (14.10)?
    2. Is it normal that there is a file iwlwifi.conf in /etc/modprobe.d with the following content?

      # /etc/modprobe.d/iwlwifi.conf
      # iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
      # microcode file installed on the system. When removing iwlwifi, first
      # remove the iwl?vm module and then iwlwifi.
      remove iwlwifi \
      (/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs/sbin/rmmod) \
      && /sbin/modprobe -r mac80211

    Edit 2: It seems that my problem could now be completely solved. Let me make a few clarifications: the "instability" of my connection can be summed up by two "symptoms":

    1. Slow rates (concretely, max download speed at around 150Kb/s instead of 1Mb/s when it worked properly)
    2. "Effective disconnection" very frequently (every 30 seconds, say). What I mean by that is that the connection is not working at all, but the wifi does not "officially" disconnect. It comes back after waiting a few seconds (10 to 20s, say) or reconnecting to the network.

    At first I thought that doing sudo iwconfig wlan0 power off solved these issues completely, even if turning off power management is apparently not a "sustainable" solution (see spinxz's comments below). However I then realized that symptom #2 is still there, although much less frequently.

    On the French Ubuntu forum (here), someone suggested I try to manually put the latest version of the version 12 firmware (downloadable here: https://wireless.wiki.kernel.org/_media/en/users/drivers/iwlwifi-7260-ucode-25.17.12.0.tgz) in /lib/firmware. I did that, and now the problem seems to be solved completely. To be honest, it might also have something to do with recent Ubuntu updates (they were a lot recently), I don't know. I am still not 100% certain the connection is back to working perfectly, or if it is only as good as the "power management off" solution, for example. I will let you know if that is the case.

    • spinxz
      spinxz about 9 years
      Hi, I can confirm the same problem. I suspect that this might be because that the wrong firmware is loaded. What is your output to modinfo iwlwifi | grep 7260. In my case the version 10 of the firmware is loaded. However, according to [wireless.wiki.kernel.org/en/users/drivers/iwlwifi ] a 3.19 kernel needs the version 12. In /lib/firmware under ubuntu 15.04 I can see this version but it is not loaded. In my case turning off powermgt helped a bit: sudo iwconfig wlan0 power off
    • spinxz
      spinxz about 9 years
      Please also show the output of dmesg | grep iwl. Do you see a microcode error?
    • Seub
      Seub about 9 years
      Hi, thanks for your attention. Please see edited question with the requested outputs. (it seems I am in the same situation as you)
    • gertvdijk
      gertvdijk about 9 years
      Ubuntu Vivid repositories install the -12 firmware. See the changelog of the linux-firmware package:iwlwifi: add new -12 firmware for 3160 / 7260 / 7265 / 7265D . Are you sure you have installed that package correctly? Or did you make changes to your system before the upgrade? Please elaborate more. And include the output of apt-cache policy linux-firmware. I'm using the exact same card with 15.04 clean install and it is rock solid.
    • spinxz
      spinxz about 9 years
      apt-cache policy linux-firmware shows that version 1.143 is installed for me. Most of the time the wifi works for me. However, the data rate is very slow in my case (compared to other devices) even though I am using an 802.11ac access point. @Seub can you confirm low data rates as well? See also here about why it is hard to force using another firmware version. @Seub please also show the output of dmesg | grep iwl after a reconnect of the wifi in case it is different/shows an error.
    • Seub
      Seub about 9 years
      Hi gertvdijk, thanks for attention. Note that spinxz seems to be right: the version 10 of the firmware is loaded (see output of #modinfo iwlwifi | grep 7260) whereas it should be version 12. To answer your questions: 1. not sure what you mean by "make changes to your system", I regularly installed updates like everyone 2. I haven't installed the package myself, it comes out of the box
    • Seub
      Seub about 9 years
      @spinxz: To answer your questions: I don't know what having low data rates mean :S My wifi shows it is connected all the time (it does not appear to really disconnect and reconnect), but a lot of the time the connexion is very slow if not inexistent, a problem I didn't have before (and the wifi connection is still good on my phone). The output of 'dmesg | grep iwl' seems to be the same after a disconnect and reconnect, with two extra lines (see edited question)
    • gertvdijk
      gertvdijk about 9 years
      loaded firmware version 25.15.12.0 <- so it's already loading ucode/firmware version 12, not 10. So I guess the firmware is a dead end here.
    • Seub
      Seub about 9 years
      I see, but doesn't 'firmware: iwlwifi-7260-10.ucode' (output of 'modinfo iwlwifi | grep 7260') say otherwise?
    • Seub
      Seub about 9 years
      @spinxz and others: doing "sudo iwconfig wlan0 power off" seems to instantly solve the problem! Maybe I can just automatically do that on boot?
    • spinxz
      spinxz about 9 years
      there are several approaches, see here for example... However, this is not a real solution to the problem as power mgmt really helps to saving battery.
    • spinxz
      spinxz about 9 years
      @gertvdijk yes correct, v12 is already loaded. Obviously this quite old stability problem still persists... I wonder why it works for you. Do you have the same hardware REV=0x144? If yes, the problem must be related to the wifi AP.
    • gertvdijk
      gertvdijk about 9 years
      I am using a 5GHz 3-band (450Mbps) N-WiFi AP at home, with WMI enabled (power saving). Also works very stable with 802.11n 2.4GHz with tethering to my mobile phone. No 802.11ac yet, so that may be a difference. Will look up hardware revision once I have access to the machine again.
    • Seub
      Seub about 9 years
      By the way, I spoke too fast: like you spinxz, 'sudo iwconfig wlan0 power off' helps, but the connection is still not that great :(
    • gertvdijk
      gertvdijk about 9 years
      @spinxz iwlwifi 0000:02:00.0: Detected Intel(R) Dual Band Wireless AC 7260, REV=0x144 So yes, the exact same hardware. Still working flawlessly. Connected to an 802.11ac-capable WiFi access point (seeing Bit Rate=526.6 Mb/s) and I cannot complain at all. Can the OP please try with a clean Live session? Just to rule out any changes to the system causing this.
    • gertvdijk
      gertvdijk about 9 years
      @Seub What "latest version of the firmware" are you using? I think Ubuntu 15.04 includes the latest upstream one and in that case you would not experience the problem in the first place. So I am not sure what version you are referring to.
    • Seub
      Seub about 9 years
      @gertvdijk: well, I just mean the file for which I gave the url. Agreed, I already had version 12 of the firmware on my system, but maybe that file is a more recent version (I don't know). Anyway today I have been experimenting my connection quite a bit, it seems rock solid now (:
    • gertvdijk
      gertvdijk about 9 years
      FYI - For Ubuntu Vivid a new version of the iwlwifi firmware has been proposed. launchpad.net/ubuntu/+source/linux-firmware/1.143.1 I assume this question will not be relevant after this update has been approved and copied to vivid-updates. :-)
    • Hitechcomputergeek
      Hitechcomputergeek over 8 years
      Did you ever solve this?
    • Seub
      Seub about 8 years
      @Hitechcomputergeek No, I never solved this
    • Hitechcomputergeek
      Hitechcomputergeek about 8 years
      Have you upgraded to 15.10, and did you reinstall? I have a Lenovo Thinkpad 11e and it works fine with this card. It's worked on both 15.04 and 15.10.
    • Seub
      Seub about 8 years
      @Hitechcomputergeek Yeah, nothing worked for me, I gave up. I no longer care now, but thank you.
    • Hitechcomputergeek
      Hitechcomputergeek about 8 years
      @Seub Then what did you do? Not use the laptop? Ignore the issue?
    • Seub
      Seub about 8 years
      @Hitechcomputergeek I just used the laptop with a poor internet connection, learned to live with it but it was frustrating. Now I have a new laptop.
  • Seub
    Seub about 9 years
    Hi and thank you very much for trying to help. However we appear to be experiencing different problems: I have none of your symptoms; my symptoms are just low rates and "disconnection in effect" (zero connection although the network does not show disconnection) all the time (every 30 seconds, say). Also, it looks like my problem could actually be solved now (see question edit soon). For these reasons I am relunctant to try to change the kernel or downgrade the firmware version. But again, thanks for this answer.
  • Seub
    Seub about 9 years
    Thank you very much for trying to help. This sounds like a good suggestion. However it seems that my connection is now restored (to be confirmed, see edited question soon). But I am still not 100% certain, and as soon as I experience problems again (if I do) I will try your idea to see if it makes any change.
  • jzonthemtn
    jzonthemtn over 8 years
    I had the same problem on clean install of Ubuntu 14.04 and these steps fixed the wireless problems I was experiencing.
  • Exeleration-G
    Exeleration-G over 8 years
    worked on 15.10 too.
  • Noob17
    Noob17 about 3 years
    Switching to 2.4 was also the key for me, thanks dude. 5.5 just doesn't work with me, maybe it my wifi card itself.