White X on battery icon of Windows 10

windows-10 battery

5,510

Since you did a fresh install of Windows 10, I assume you are just missing some software or driver for power management or battery control.

Go to the Lenovo support website and download all the appropriate drivers and software for your laptop make, model, and operating system.

There seems to be some confusion on your model, but this might be the appropriate page. There is power management software in this list. If not, fine to the proper model on the site and download the correct software.

5,510

WDR

Updated on September 18, 2022

Comments

WDR over 1 year

I just bought a Lenovo laptop and installed Windows 10 and everything looks fine but I see a cross inside the battery icon:

What is the problem? Is the battery damaged?

EDIT: I just started to install Windows 10 in another same laptop(I have bought 5 of them) and I see the same icon in other one too!

The laptop model is Lenovo ideapad H330.
- StarCat over 4 years
  
  What does it say when you hover your mouse pointer over the icon, or when you click on it?
- WDR over 4 years
  
  @StarCat: It says its charging(1hr and x minutest until fully charged).
- Keltari over 4 years
  
  what model laptop?
- WDR over 4 years
  
  @Keltari: I edited my post.
- WDR over 4 years
  
  @Keltari: I edited my post.
- Keltari over 4 years
  
  @StarCat are you sure thats the model? According to Lenovo the H330 is a desktop. There is an ideapad 330, no H
- Daniel B over 4 years
  
  Does the laptop work when not connected to AC power? It may simply be a display bug in Windows 10, perhaps related to the 255% bug.
- StarCat over 4 years
  
  Thanks for the additional information. Do the batteries eventually fully charge and is the white cross still there? @Keltari, I assume you're refering to user145959's original question and not to my comment?
- John over 4 years
  
  Run Lenovo System Update (Lenovo Support Site) and update all drivers including Power Management, Power Driver, BIOS and Chipset. Do that and restart before drawing any conclusions.
Daniel B over 4 years

Power management in PCs is highly standardized (ACPI). I don’t think additional software is required.
Keltari over 4 years

@DanielB maybe. maybe not. there is custom "power management" software, as well as other software. It certainly wouldnt hurt to intstall Lenovo software specific to that model to see if the issue is resolved.
WDR over 4 years

Thank you Keltari. After I restarted the computers it updated the Windows automatically and the problem solved!