Why can't my Windows Home Server see the internet?

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Solution 1

As per the guide here: Why can't my Windows Home Server see the internet?

I've disabled DHCP on the wireless router and given it a static IP address outside of the DHCP range of the ADSL router.

Now everything is happy and using the ADSL router as the DHCP server :)

Solution 2

Some routers have a DMZ setting, I have a NetGear and I have to set the DMZ server to the same IP address of the Home server, just ping the homeserver name from any machine to determine it.

Solution 3

Does the wireless router have a firewall built in?

If so then turn it off and see if you can connect, if you can turn it back on and add rules to the firewall to allow the ports you need to pass through the firewall. If you still cannot access the remote features of your WHS from outside then your problem is more advanced than my network skills sorry.

Hope it helps

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Peter Bridger
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Peter Bridger

Lead Developer at Sparkol (www.sparkol.com) instiling the benefits of TDD and SOLID within the teams I run and using Scrum and a Continuous Delivery pipeline to continuously deliver high quality software

Updated on September 17, 2022

Comments

  • Peter Bridger
    Peter Bridger over 1 year

    alt text

    I've got an ASDL router at home, that is connected via ethernet to a wireless router. My wireless devices at home connect to my wireless network and get access the internet fine.

    My Windows Home Server is connect to this same router via an Ethernet connection, but none of the remote features work over the internet.

    If I cannot my WHS directly to the ADSL router, then it can see the internet and remote desktop, web server and all that jazz works, but the wireless devices I have on my home network can't see it.

    I just don't know enough about networking to know how exactly and when a static route would do the trick or a change to the subnet.

    What do I need to do in order to sort out my home network?

    Wireless router
    IP: 192.168.1.1
    Subnet: 255.255.255.0
    DHCP: Leave time forever, start IP 192.168.1.100, end IP 192.168.1.200
    Firewall: Disabled

    Wireless router: Port forwarding set-up 192.168.1.101 TCP+UDP 80 Website
    192.168.1.101 TCP+UDP 443 website (secure)
    192.168.1.101 TCP+UDP 3389 Remote access

    Windows Home Server
    IP: 192.168.1.101

    Additional information
    Attain IP Protocol : Dynamic IP connect
    IP Address : 192.168.1.65
    Subnet Mask : 255.255.255.0
    Default Gateway : 192.168.1.254
    Primary DNS : 8.8.8.8 (Google)
    Secondary DNS : 8.8.4.4

    • Admin
      Admin about 14 years
      +1 for the diagram. Check the DHCP settings of the wireless router and the adsl router - and add that information to the question - I think it would help to resolve this.
  • Peter Bridger
    Peter Bridger about 14 years
    Good question, I don't believe so - but I'll check (All the gear is in my 7 month on sons room, so it's hard to work on!)
  • Peter Bridger
    Peter Bridger about 14 years
    When I connected my WHS directly to the ADSL router it did use uPnP to configurate the ports it needed. However looking at the admin, it doesn't seem to tell me what it's done.
  • Admin
    Admin about 14 years
    I think this is part of the problem, but I just haven't got my head round subnets. I read the Wiki article on it, but came out even more confused. Is there a good tutorial you can recommend for me?
  • Peter Bridger
    Peter Bridger about 14 years
    I will do this once I'm able to access the router(s). The trouble is all the kit is in my 7 month old son's room, so it restricts when I can access it!
  • Andrew Coleson
    Andrew Coleson about 14 years
    Since you've got two routers in the way, you might be able to let uPnP configure the wireless router and manually set up port forwarding from the ADSL router. But the problem is having two routers in a row -- can you set the wireless router to act as an 'access point' instead of a router? That would make it essentially a switch, and the ADSL router would then be 'directly' connected to WHS.
  • Shaihi
    Shaihi about 14 years
    You might find this: articles.techrepublic.com.com/5100-10878_11-6089187.html article good. It has some illustrations to explain sub-netting
  • The-Duck
    The-Duck about 14 years
    First things first. Your Windows Home Server has a static IP from the DHCP Pool. This might bee a problem. Second you should look that you only have one DHCP server active. Lastly do the DHCP server publish a valid network config? DNS1 and Gatway should bee the IP of your ADSL Router!