Configuring POP3 access on Exchange 2013

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As joeqwerty said, you cannot login through the administrator account.

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jbq
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jbq

Updated on September 18, 2022

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  • jbq
    jbq almost 2 years

    I'm trying to setup POP3 access on our Exchange 2013 server. As of right now I've enabled both the POP3/POP3 backend. Both services are running. I've also enabled PlainTextLogin. I'm able to telnet to port 110 of the server, but when I try to login I receive -ERR Logon failure: unknown user name or bad password. I've tried restarting both services to no avail.

    POP settings are as follows.

    [PS] C:\Windows\system32>Get-PopSettings | fl
    
    
    RunspaceId                        : 44653048-8831-43e7-ab8c-ece38b6143a1
    Name                              : 1
    ProtocolName                      : POP3
    MaxCommandSize                    : 512
    MessageRetrievalSortOrder         : Ascending
    UnencryptedOrTLSBindings          : {[::]:110, 0.0.0.0:110}
    SSLBindings                       : {[::]:995, 0.0.0.0:995}
    InternalConnectionSettings        : {mailserver.mydomain.local:995:SSL, mailserver.mydomain.local:110:TLS}
    ExternalConnectionSettings        : {}
    X509CertificateName               : email.mydomain.com
    Banner                            : The Microsoft Exchange POP3 service is ready.
    LoginType                         : PlainTextLogin
    AuthenticatedConnectionTimeout    : 00:30:00
    PreAuthenticatedConnectionTimeout : 00:01:00
    MaxConnections                    : 2147483647
    MaxConnectionFromSingleIP         : 2147483647
    MaxConnectionsPerUser             : 16
    MessageRetrievalMimeFormat        : BestBodyFormat
    ProxyTargetPort                   : 9955
    CalendarItemRetrievalOption       : iCalendar
    OwaServerUrl                      :
    EnableExactRFC822Size             : False
    LiveIdBasicAuthReplacement        : False
    SuppressReadReceipt               : False
    ProtocolLogEnabled                : False
    EnforceCertificateErrors          : False
    LogFileLocation                   : C:\Program Files\Microsoft\Exchange Server\V15\Logging\Pop3
    LogFileRollOverSettings           : Daily
    LogPerFileSizeQuota               : 0 B (0 bytes)
    ExtendedProtectionPolicy          : None
    EnableGSSAPIAndNTLMAuth           : True
    Server                            : MAILSERVER
    AdminDisplayName                  :
    ExchangeVersion                   : 0.10 (14.0.100.0)
    DistinguishedName                 : CN=1,CN=POP3,CN=Protocols,CN=MAILSERVER,CN=Servers,CN=Exchange Administrative
                                        Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First
                                        Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mydomain,DC=local
    Identity                          : MAILSERVER\1
    Guid                              : 27c9dd2e-e508-41f1-b8bd-024926bb9273
    ObjectCategory                    : mydomain.local/Configuration/Schema/ms-Exch-Protocol-Cfg-POP-Server
    ObjectClass                       : {top, protocolCfg, protocolCfgPOP, protocolCfgPOPServer}
    WhenChanged                       : 8/1/2013 5:17:10 PM
    WhenCreated                       : 6/10/2013 10:52:09 PM
    WhenChangedUTC                    : 8/2/2013 12:17:10 AM
    WhenCreatedUTC                    : 6/11/2013 5:52:09 AM
    OrganizationId                    :
    OriginatingServer                 : sqlserver.mydomain.local
    IsValid                           : True
    ObjectState                       : Unchanged
    
    
    
    [PS] C:\Windows\system32>
    

    Am I missing something? Thank you for your time.

    • jbq
      jbq almost 11 years
      I would rather not screenshot it for security reasons, but I'm telneting to port 110, typing 'USER administrator', then 'PASS mypassword' and then the server responds with '-ERR Logon failure: unknown user name or bad password'. I've also tried doing so with the user set to 'mydomain\administrator'.
    • kralyk
      kralyk almost 11 years
      testexchangeconnectivity.com - POP email test, post edited results in your question.
    • joeqwerty
      joeqwerty almost 11 years
      You can't connect via POP/IMAP with the Administrator account. technet.microsoft.com/en-us/library/…