SBS2011 - exchange 2010 - NEw mailbox accounts not showing in list of pop3 connector

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Solution 1

You must use the SBS management tools to add the user accounts or they won't be visible in the POP3 Connector UI. In general you want to use the SBS tools and eschew the "full blown" AD and Exchange management tools (distasteful as that may sound).

Solution 2

I found this somewhere and it worked for me:

SBS won’t see users via the SBS Console or the POP3 Connector until you modify an attribute on the user object in AD.

In AD, go to View -> Advanced Features. Then open up the user you want and go to the Attribute Editor tab. Find the property msSBSCreationState. Change the value to Created.

Then your user will show up in the SBS Console and, if the account is mail enabled, the mailbox will show up in the drop-down list under the POP3 Connector as a valid Small Business Server email account.

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Ankh2054
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Updated on September 18, 2022

Comments

  • Ankh2054
    Ankh2054 almost 2 years

    I have migrated a SBS2003 --> SBS2011 and configured the pop3 connector for all the migrated mailboxes, which works fine. But when I create any new accounts, they are not listed as available accounts to retrieve pop3 email for. I cannot see them in the list.

    Can anyway pont me in the right direction.

    thanks

    • Spence
      Spence over 12 years
      Are you adding the accounts via the "supported" management interface or are you adding them "by hand" using the "full blown" Active Directory and Exchange management tools?
    • Ankh2054
      Ankh2054 over 12 years
      thanks that answered my qeustion. Seems as if it only works if one adds accounts via the supported management interface.
    • Admin
      Admin over 8 years
      I do not find the Attribute Editor. I found a trick to solve that here: thread at technet