Higher than 1920 x 1080 resolution with Intel 4000 graphics chipset

Question

Trying to hook up a Samsung U28D590 4K monitor (3840 x 2160 pixels) to a system with an integrated Intel 4000 graphics chipset (running Windows 7 SP1).

According to the Intel specs, the Intel 4000 chipset should be able to handle at least 2560 x 1600 resolution.

Windows is only allowing up to 1920 x 1080 pixels of resolution.

What has been tried:

• Installed the drivers that came with the monitor and rebooted, but no difference.
• Set the refresh rate of the monitor down to 30Hz, but no difference.
• Bought HDMI cables that specifically list support for 4K devices, but no difference.

Would like to get it to run at 2560 x 1600 (or higher).

How?

Update: Well, it looks like I've exhausted all possibilities, including trying 4K HDMI cables. Taking a closer look at the specs for the Intel 4000 (which Intel has made amazingly difficult to find), it looks like it may only support resolutions above 1920x1080 when using DVI, which I don't have. So the Samsung 4K display gets returned or sold.

Solution

I'm running 2560×1600 on Intel HD 4000 without any tweaks:

There are some pitfalls like attempts to use HDMI display connection at standard HDMI 1.2 which cannot handle that resolution (you need HDMI 1.3, and above 2560×1600 you will need HDMI 1.4); or using cable with insufficient parameters for given link speed etc.

Add display type and HDMI level of your cables to the question to get more helpful answers.

Comments

[Ramhound]

You have the current driver release from Intel installed correct? I had no problem using this resolution on my Surface Pro 3 to my 4k monitor.

[Tetsujin]

what cable? If HDMI I'm guessing it's not HDMI 1.4 capable

[RockPaperLz- Mask it or Casket]

@Tetsujin HDMI. When you say 'it's not' are you referring to the monitor or the system? Besides looking at spec sheets (which seem to always be wrong), is there a way to tell if an HDMI port is 1.4 capable?

[Tetsujin]

the port is likely to be capable - my guess was that the cable isn't. idk how you determine that, it might be stamped on the plug/cable

[RockPaperLz- Mask it or Casket]

@Tetsujin The cable should be capable because it was included with the 4K monitor.

[RockPaperLz- Mask it or Casket]

I tried 4 different cables from 3 different brands, yet nothing more than 1920x1080 resolution. Any ideas?

[Cestarian]

I'm not 100% here, but I was looking into this recently and if my memory serves me right, it will display up to 2560x1600@60hz, and either UHD or 4K@30hz. However I might be wrong, and it might be able to support a 4K display at 60hz if you run it with a display port cable.

[miroxlav]

Just to add: 1920×1080 is not the highest resolution in its class. 1920×1200 is. So whenever you speak about the former (at certain frequency), the latter always works, too.

[RockPaperLz- Mask it or Casket]

Thanks, I added the display type to the question. I'll try to find the box for the cables!

[miroxlav]

@RockPaperLizard - I'm not sure what is the culprit in your case. To be clear: in my case, Display is only HDMI 1.2 s I needed to use USB to DisplayPort adapter. It is pretty slow but I work with text so it is bearable. Your display has HDMI 1.4 so there shouldn't be any problem.