messages in Outlook only striked out and not deleted

Question

Some of my IMAP accounts in Outlook don't remove the message from the inbox when I delete them. They just grey them out and put a line through them. How do I make them fully delete?

Solution

You can set up Outlook to hide messages marked for deletion. Click View > Current View > Hide Messages Marked for Deletion.

Keep in mind that if you do so, you need to purge them later. You can either do it manually by going to Edit > Purge Deleted Messages, or automatically.

Microsoft Office Help has more details on how to set up each of these options.

Comments

[DavidPostill]

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