Outlook: PDF Preview Handler Error

76,810

Solution 1

After trying all of the above, a restart did the trick. Doh!

Solution 2

For my user, they had not opened Adobe Reader yet. Opening it and agreeing to all the licensing resolved the issue.

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André Haupt
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André Haupt

Updated on September 18, 2022

Comments

  • André Haupt
    André Haupt almost 2 years

    Ever since I upgraded to Outlook 2016 my attachment PDF Previewer has stopped working with the message

    This file cannot be previewed because of an error with the following previewer:

    PDF Preview Handler

    To open this file in its own program, double-click it.

    screenshot of the error message

    I tried these fixes without any luck:

  • Ramhound
    Ramhound about 5 years
    @fixer1234 - I believe the user is suggesting that due to the EULA not being accepted the PDF preview was not working within Outlook
  • SilverbackNet
    SilverbackNet almost 4 years
    Of course, if that fixes it, you likely have a broken proxy, a broken DNS, or a broken network stack.
  • Jacktose
    Jacktose about 3 years
    Warning that this changes global settings for your computer's network connection, its not specific to Adobe.