TeamViewer - local audio is disabled when connected to remote

Question

I have the latest (free) version of TeamViewer running on my (Win 10) PC and I connect with it to a remote (Win 10) PC. Lately (it wasn't like that until a few days ago!), I've noticed that as soon as I connect to the remote PC, the audio is totally disabled on the local PC. By totally, I mean that everything that has to do with sound in the local PC is simply not working - no sound. Once I disconnect from the remote PC, the audio in the local PC is back on like nothing happened. I went over all the settings in both the local PC and the remote PC and nothing that relates to audio/sound makes any difference for this situation. Did someone encounter this situation? What do I need to do in order to fix that?

Solution

I am one of several people who had the same issue.  Here is a fix from the page Bluetooth Sound lost after connecting to a client (at TeamViewer.com).

Go to TeamViewer's Main screen and navigate to "Extras" → "Options" → "Audio Conferencing" → "Voice Playback".  Change it to any device other than the one you are using for local audio.

Comments

[Admin]

Did you just check the system settings or did you check the TeamViewer settings themselves? There is at least an option for remote audio transfer.

[Admin]

When I said I went over all the audio settings, I meant I did that on TV, not the OS itself, as there is nothing wrong with the OS itself. When I disconnect from the remote PC, everything is back to normal with the audio.

[Scott - Слава Україні]

Is that your complete answer?   It looks like you got interrupted in mid-word.

[Cameron Llewellyn]

Thanks I just noticed that I cut it off. it is fixed now.