Unable to mount NTFS external hard drive
Solution 1
Install ntfs-3g with sudo apt-get install ntfs-3g
.
Then run the ntfsfix command on your NTFS partition.
ntfsfix v2.0.0 (libntfs 10:0:0)
Usage: ntfsfix [options] device
Attempt to fix an NTFS partition. -h, --help Display this help -V, --version Display version information
For example: ntfsfix /dev/hda6
Developers' email address: [email protected] Linux NTFS homepage: http://www.linux-ntfs.org
Note: Whenever you're dealing with partition, make sure that you have a complete backup just to be on the safe side.
sudo apt-get install testdisk
Then run it:
sudo testdisk
and follow the instructions. You must search for partitions and then write the changes.
Thanks to answerers here:
Solution 2
This was good enough for me:
sudo ntfsfix /dev/sdb1
On Ubuntu 14.04 this comes with:
sudo apt-get install ntfs-3g
Older versions of Ubuntu (e.g. 12.04) would require:
sudo apt-get install ntfsprogs
Solution 3
This looks like an old question, but I ran into this issue in ubuntu 15.10. I mounted the hard drive in windows and simply removed the ._.Trashes directory on the drive that happened to contain a lot of data. Then I plugged it back into linux and it worked fine.
Solution 4
Just in case this happens to anyone else and they don't hit dr Hannibal Lecter's comment, I just had to try a different USB port. There's nothing wrong with that USB port, but for some reason, it wouldn't work with this drive.
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user307687
Updated on September 18, 2022Comments
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user307687 almost 2 years
I am having trouble mounting my external hard drive, every time I try and do so I get the following message:
"Error mounting /dev/sdb1 at /media/fuzzy27/My Book: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sdb1" "/media/fuzzy27/My Book"' exited with non-zero exit status 13: $MFTMirr does not match $MFT (record 0). Failed to mount '/dev/sdb1': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details."
How do I go about or what do I need to do in order to fix this error/problem without losing any of the data on my hard drive?
Is there no other way of fixing it without having to reinstall windows or finding someone using windows?
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Rinzwind almost 10 yearssee the message: "NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice." Windows problems you fix with windows tools.
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Chinmaya B almost 10 yearsyeah I think you have to shut down restart windows and then come to ubuntu to access it. Is the drive encrypted or something?
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user68186 almost 10 yearsAs the message says: "run chkdsk /f on Windows then reboot into Windows twice." This means you have to boot Windows or take the drive to a friend who has a computer running Windows. Then use the Windows Command Line and enter the command "chkdsk /f X: where X is the external drive. Then as the message says, reboot into Windows twice.
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AzkerM almost 10 yearsI couldn't agree more. You need to run
chkdsk /f
on a windows environment or use HirensBootCD booted into a USB. I've been through the same and it helped me to fix. -
Mukesh Chapagain about 9 yearsRelated Question: askubuntu.com/questions/183970/mount-exited-with-exit-code-13
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mic about 7 yearsFor other users, you might have to turn off fastboot: sudopacman.wordpress.com/2015/01/09/…
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Cbhihe over 8 yearsGetting rid of the middle section of yr answer is recommended. As you remarked
ntfsprogs
is long gone. The remainder of yr answer stands. -
MycrofD about 8 yearsactually i have tried that with windows. what now happens is, it mounts in windows but data transfer is really slow (0 to 70 to 200 kbps). As for ubuntu, it does not mount at all. the same problem. so i now ran this ntfsfix. it made all corrections. after "ntfs partition /dev/sdb1 was processed successfully" it is now mounting. :). but the problem is speed. still 200 kbps
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Sridhar Sarnobat about 8 yearsSounds like physical damage. If I were you I'd buy a drive duplicator to do a low level copy of all bits, and throw that drive away before it causes you to lose more precious data. amazon.com/gp/aw/d/B003WV5DLA?pc_redir=T1
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Er. Mohit Agrawal about 8 years@sridhar Thannks it worked
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dan_linder over 7 yearsFYI, if you've used ddrescue to pull an image off of a dying harddrive you can use ntfsfix on the image to address NTFS issues too. Just point ntfsfix at the image file (ntfsfix dyinghdd.image) instead of the actual device in /dev/.
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pranay about 7 yearsHello from 2017! Mine is even weirder: I just plugged my disk into a different USB port..? No idea why the error occurred.
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c24b about 7 yearsThis worked as a charm nevertheless I have to do the same command at EACH reboot of my system...
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zondo about 7 yearsThe point here is that the hard drive is not being mounted correctly. How then can a backup be performed?
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Sridhar Sarnobat almost 7 years@c24b maybe your shutdown process is always interrupting something writing to the disk (no easy solution to this), or maybe ubuntu is just being stupid (I've seen that before but don't have an idea how to solve it)
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Yair Daon over 6 yearsFirst line of this answer was sufficient in my case.
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Nidheesh over 6 yearssudo ntfsfix /dev/sdc1 fixed my issue and was able to mount the external Hard Disk.
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Tejaskumar Tank over 6 yearsWORKED PERFECTLY :)
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Alex. S. over 5 yearsThe volume now mounts correctly. Thank you! (in my case the external drive was /dev/sda1, so people remember to run a lsblk to confirm which is the right device. I guess for most folks running laptops with nvme interfaces since the last 3 years or so it must be the case).
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JosephK over 4 yearsFor Centos7, install the ntfsprogs package to get ntfsfix (not included with the ntfs-3g package)
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creative over 3 yearsYou made my day. Thanks.
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Spandyie over 3 yearsThis worked like charm for me
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Momchill over 2 yearsLegendary status! Worked on ubuntu 20.