Windows 7 says HDMI audio is 2ch max

windows-7 audio hdmi surround-sound amd-radeon

10,302

I found this thread with some people having the same issue as you described.

http://forums.amd.com/game/messageview.cfm?catid=260&threadid=110508

I recently bought an HD 4670 with HDMI out for my HTPC setup. I was having the same issue as you, but after much trial and error, finally found a fix.

Uninstall the Realtek auido driver.

Restart your PC.

Allow windows to auto-install the basic Windows HDMI driver.

Now download the following ATI Audio driver:

http://support.amd.com/us/gpudownload/windows/pages/hdmi_xp.aspx?⟨=English

Download the ATI HDMI Audio Driver 9.2. Don't worry about the Microsoft one since Vista will have already done that for you.

I know that it says that it's for XP, but it works great in Vista. Install it, restart again.

Now go into the Sound Manger in Control Panel. Under the playback tab right click on the HDMI device, and select "Configure Speakers"

From there you should see the option for 5.1 sourround sound.

10,302

Jonah H.

Software Engineer with expertise in Web Development, leveraging Ruby, JavaScript, PHP, and Elixir. Additional experience developing mobile applications. Primarily Android, and secondarily iOS. Experienced at system administration, administering both Unix/Linux and Windows environments, including hardware, from the end-user system to the servers and network hardware. Enjoys creating software that, either with simple tools, or with complex applications, improves people's lives.

Updated on September 18, 2022

Comments

Jonah H. almost 2 years

I recently purchased a Radeon HD 5450 for my HTPC. When I hook it up to my TV, Windows 7 reports that the audio device only supports 2 channels. Why is this?

I've read that this will happen if the device it is hooked up to doesn't support 5 channels, but there is an Xbox 360 and PS3 hooked up to the TV as well, and they work just fine in 5.1 surround. The TV is also set to use the external audio device which is a surround sound system via Optical audio.

Why would only Windows say the TV only supports 2 channels, and how can I get the system to understand that the TV does support 5 channel audio?
- kobaltz over 12 years
  
  You may want to check that you have the latest drivers/software for your sound card, video card, and chipset.
- Jonah H. over 12 years
  
  I updated the drivers for the graphics card yesterday, but I haven't checked for updated chipset drivers for the motherboard yet. I have no external sound card. Just the integrated one and the one in the graphics card.
- Jonah H. over 12 years
  
  Finally got around to updating the chipset drivers. No luck, still 2ch max...
Jonah H. over 12 years

I could not get this to work - Windows would not accept the XP drivers, neither 32-bit nor 64-bit (I'm running x64).
kobaltz over 12 years

You can try to right click on the file and select XP compatibility.
Jonah H. about 11 years

I did at one point buy a USB sound card with optical audio, but it became obsolete, once I switched to using an AV receiver between the computer and TV (now a Projector).