Windows Explorer crashes when opening particular drive
You need to scan for all the drive's folders, even those with videos.
Explorer can crash on invalid data in such a folder if it tries to show previews or thumbnails.
By Kees Bakker on CNET forums.
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xorpower
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Updated on September 18, 2022Comments
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xorpower over 1 year
I have Windows 7 Professional SP1 32 bit installed on my machine. Whenever I open the E drive, my Windows Explorer crashes.
This doesn't affect other drives and Explorer doesn't crash when opening the D drive. I have done antivirus scanning & I'm doing anti-malaware scanning, but i don't think I would get lucky.
Update: What I've tried till now and some more useful info:
- I have tried accessing in safe mode. Although it is bit slow, accessing the drive doesn't crash Windows Explorer.
- Drive E is a partition and doesn't contain OS related stuff.
- It is an internal drive.
- I had SP1 installed. I removed that, but it made no difference.
- I have installed many updates (from Windows Update) and I have updated many applications. Can that be a cause of that? Sadly, I have not noted time when it started crashing.
- I ran
chkdsk E: /F /X
, it did not report any errors
Note: I found this in my event log:
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Kamil over 9 yearsI had "explorer crash on thumbnail" problem like this once and some video codec was causing it. It may be also Windows Media Player problem, because these thumbnails are generated with DLL file from WMP "package". So reinstalling/updating video codecs or updating Windows Media Player may help.