Can ping another compurer by IP but can can't folder/file sharing in Windows 7

Question

I have some computer with same workgroup and one of them is a print sharing server (localPrintServer machine).

All computer can connect into localPrintServer by \\localPrintServer or \\192.168.1.2 (its IP) except one Windows 7 machine. This machine can ping 192.168.1.2 fine but can't access \\localPrintServer.

It’s really weird. I checked:

• Firewall: Off

• Computer Browser/Workstation service: On

Even turn off Window Essential Security, it still can’t access \\localPrintServer either.

Solution 1

After a day, I found that the computer can't browse //localPrintServer was lost Client for Microsoft Network.

I fixed that by click to Install and choose Client.

Solution 2

The problem you are facing that you are unable to connect the printer even-though you are able to ping the printer ip.

We request you to do the following steps

(i) Go to the services.msc and then restart the service name server.

This server is important in the process of mapping drive so restart the server once and then check whether you are able to connect it.