Outlook 2013 keeps asking for credentials when adding new account

Question

I have a problem I can't figure out. I am doing a discord bot in python. I have a ghost_list.py (separate file) which has usual_suspects =[500 numbers here separated by,]

from ghost_list import usual_suspects

@bot.command()

async def isidonlist(ctx, arg):

    if arg in usual_suspects:
        nameget = opener.open(f"{api_url}{theme}/{arg}?selections=&key= 
        {api_key}").read()
        namegetdata = json.loads(nameget)
        ghost_name = (namegetdata['name'])
        await ctx.send(f"{ghost_name} is on the list of usual suspects.")

    else:
        await ctx.send(f"{arg} is NOT on the list of usual suspects.")

Now the problem is I always get the else result. Which makes me wonder what is wrong with this code. I input the numbers that I know are on the list yet it always shows NOT on the list. When I use this list in other command which uses for i in range(len(usual_suspects)): it works fine.

Is there a different way I should be approaching this or is it just some mistake I am unaware of? Thank You!

Solution 1

Strangely enough, the solution arose when contacting the ICT helpdesk. Apparently, something had gone wrong with password storages or what-not. Changing/resetting the password fixed the problem!

Solution 2

Enable "Access for less secure apps" This should work. I tried. https://www.google.com/settings/security/lesssecureapps

Solution 3

I had this problem as well, I fixed it by removing the "Generic Credentials"

You can do this by going here: Control Panel\All Control Panel Items\Credential Manager

Then delete all the items listed under "Generic Credentials" by pressing the down arrow off to the right, then "Remove from Vault" starting from the top most crednetial.

Then press "ok" in the password prompt and you should be all set

Comments

[Pretzel]

Have you reset the password to the account and tried a new set of credentials? What output does outlook give you when trying to test the account (errors - does anything succeed?). This would usually, as I assume you know, would just indicate you've simply entered something wrong.

[Bram Vanroy]

@Pretzel I have tested this numerous times, re-installed Outlook, tried changing my password - but nothing works. GMail and Hotmail just work. Don't understand what the problem is. (My credentials are correct.)

[Pretzel]

Have you checked to see that the mail server you are trying to connect to allows for IMAP? Sometimes they have it disabled or only allow POP3. Also, I would change "imaps" to "imap".

[Bram Vanroy]

@Pretzel I have checked this as well. imaps is imap over an SSL connection, it is correct as well.

[Pretzel]

Ah, you're using SSL, my bad. Hmm..

[Bram Vanroy]

@tumchaaditya I have. A similar problem occurs on Windows Phone and Windows 8.1's Mail app. University is trying to help, but to no avail so far.

[tumchaaditya]

may be you can try TLS or unencrypted setting for outgoing email and SSL for incoming..

[Aralox]

For anyone still struggling with this, create an app-specific password for outlook. See here for instructions: support.google.com/accounts/answer/185833?hl=en

[Bram Vanroy]

I did try so, didn't solve the problem.

[Bram Vanroy]

Did both of those things. Didn't solve the problem.

[Monica Cellio]

How do Google security settings help with an Outlook problem?

[bertieb]

@MonicaCellio you can use Google accounts (Gmail) with Outlook, and they can have authentication issues (see this comment)

[Monica Cellio]

Oh, sorry. The question didn't mention using Google and I didn't make the connection. Is this answer Google-specific? If so, should it say so?